Operational software, built to scale

Specialized products on a shared platform vision — event-driven, intelligence-powered, and built for real operations.

Free Forever

Service Arc

Run Your Operations. Not Your Software. Service Arc is our flagship operational platform for field service, utility locating, dispatch, damage investigations, customers, billing, and business intelligence — in one event-driven system.

Locate Operations

One-call communications engine, Dig Safe intake, immutable provider message history, and ticket projection.

Damage Investigations

Investigation lifecycle, evidence gallery, compliance timelines, PDF reports, and links to locate tickets and assets.

Work Orders & Dispatch

Dispatch board, scheduling, calendar, technician My Day, and live GPS map for day-of coordination.

Customers & Billing

Customer records, estimates, invoices, Stripe payments, customer portal, and QuickBooks Online sync.

Workflow Notifications

Event-driven notifications keep office and field teams aligned as jobs progress.

Reporting

Operational reports and owner dashboards for day-to-day business visibility.

Mobile Field Operations

Android app for technicians: job updates, photos, signatures, GPS mileage, Offline Field Mode, and in-app updates. Download for Android.

In Development

Aether Platform

The shared intelligence and services layer powering Aether Mind Studios products. One event-driven platform where analytics, automation, predictions, training, and AI consume the same operational facts — so products never duplicate business logic.

Universal events

Locate, work order, damage, customer, dispatch, and communication events as a shared language.

Shared intelligence

AetherOps analyzers, KPI engines, forecasting, and operational reasoning as platform services.

Automation & notifications

Cross-product rules, alerts, and workflow triggers from a single automation layer.

Future training & AI

Training and knowledge retrieval can sit on the same replay and audit infrastructure. That is not a separate product today.

Other live properties

Separate products. Each one states its own limit.

PlagueWatcher

Public outbreak monitoring: what was reported, what a source confirmed, what changed, and where sources disagree. Not a diagnosis or a substitute for health authorities.

plaguewatcher.com

HomePort

Home watch and property concierge for unoccupied homes in Greater Bangor, Maine. Operated by Aether Mind Studios LLC.

homeportmaine.com

The platform is the platform.

Choose the size of your team. We'll take care of the rest.

Choose your team size, not your feature set. Every plan includes the full Service Arc platform.

Free forever — Full platform features — No credit card at signup

The Service Arc Promise

When Service Arc gets better, you get better.

We don't believe customers should have to purchase new subscriptions simply because we've improved the software.

If we build a better dispatch system, you receive it. If we build a better customer portal, you receive it. If we build better reporting, you receive it.

Your subscription grows with your business — not because we removed features.

Every plan includes

  • Customers
  • Work Orders
  • Scheduling
  • Dispatch
  • Locate Operations
  • Damage Investigations
  • Estimates
  • Invoices
  • Payments
  • Customer Portal
  • Communications
  • Reports & Analytics
  • Automations
  • AI / Intelligence
  • Roles & Permissions
  • Google Drive integration
  • Future updates

Solo

Complete field operations and service management platform for owner-operators. Includes the full Service Arc platform and 50 GB of managed storage. Supports 1 user.

$39/mo

  • 1 user · 50 GB storage
  • Email support
Start Free

Crew

Complete field operations and service management platform for growing crews. Includes the full Service Arc platform and 250 GB of managed storage. Supports up to 10 users.

$129/mo

  • Up to 10 users · 250 GB
  • Email support
Request Demo

Growth

Complete field operations and service management platform for established operations. Includes the full Service Arc platform and 1 TB of managed storage. Supports up to 25 users.

$399/mo

  • Up to 25 users · 1 TB
  • Email support
Request Demo

Professional

Built for organizations managing large teams across multiple locations. Includes the full Service Arc platform and 5 TB of managed storage. Supports up to 100 users.

$999/mo

  • Up to 100 users · 5 TB
  • Email support
Contact Sales

Enterprise

Custom field operations platform package for organizations needing custom capacity, onboarding, storage, support, or enterprise agreements.

Custom

  • Unlimited users · custom storage
  • Custom contracts & volume licensing
  • Custom Support Agreement
Contact Sales

Storage add-on packs

Stack optional storage on any plan — billed monthly.

+100 GB$10/mo
+500 GB$40/mo
+1 TB$75/mo
+5 TB$300/mo

Bring Your Own Storage

Google Drive is available for organizations that want media stored in their own account. Managed Service Arc storage remains the default. SharePoint, AWS S3, and Azure Blob Storage are planned.

Ready to get started?

Start Service Arc free or contact us about any product.